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Jul 29, 2026

Contractors, why is a $20M business still broke? Gary Cohen, EVP of CCN, breaks down why net profit — not revenue — is the only number that matters. We cover the 3 levers CCN pulls first with struggling contractors, the "Primal Selling System," and why discipline separates profitable owners from the rest. Plus:...


Jul 24, 2026

You’re in for a treat today–Rich sits down for a conversation with industry legend, Brian Elias. That’s the same Brian Elias who grew 1-800-HANSENS to an $80 million company, then sold it in 2017… then in 2020, he started a new company with his son called REFLOOR… and they are on pace to hit $70 million this...


Jun 30, 2026

Last Friday Rich Interviewed Steven Rennenkamp from Energy Swing Windows, who talked about creating outstanding customer experiences. A big part of his “secret sauce” is making sure you have the right people on the bus to make sure they are handling your customers the way you want. Today’s podcast is an...


Jan 6, 2026

So what’s the ideal situation for starting a business in the home improvement industry. How about this: First of all, start it in 2010, in the ashes of the recession. Then do it as a woman in a male dominated industry. Then try doing it with 1 year old twins--that barely survived premature birth. Starting from...


Sep 5, 2025

Rich interviews Chuck Thokey of Top Rep about scaling remodeling companies through stronger sales leadership and coaching. They discuss shifting from owner-driven sales to professional teams, proactive versus reactive management, modern training methods, and Top Rep’s innovative AI sales simulator that sharpens...