Mar 26, 2026

It’s Throwback Thursday. You know how Rich is always talking about communicating with Power, Precision, and Passion? Well this episode is called “100 Power Statements” and it’s pretty much exactly what the title would suggest. Rich has written 100 headlines that are, well, powerful… and he’s going to read...

Mar 12, 2026

It’s Throwback Thursday, and today's episode is all about customer service, and creating “Raving Fans.” Six main points will be covered: educating your customers, communications, how you look, doing something unexpected and memorable, dealing with problems, and getting your team to buy in. And trust me… you’re...

Mar 5, 2026

It·s Throwback Thursday, and today we are getting in the wayback machine and traveling to 2015 to a webinar Rich did on the topic of Pay Per Click advertising. As you listen, keep in mind that this is about 11 years old, and some of the specifics about h

Feb 19, 2026

So you might be asking yourself… this Level 10 podcast is pretty good, but does all this stuff Rich talks about actually work? Well I’m glad you asked! On Thursday’s podcast, Rich interviews Level 10 Contractor client Shawn Clemens, owner of Clemens Home Solutions in Muncie, Indiana. Holy cow–you’re gonna want...

Feb 12, 2026

Bright pink suits, big bills, giant golf clubs, and facebook ads targeted at people who like moustaches? Yep, that’s exactly what Rich is going to talk about on the Throwback Thursday episode. It’s from a keynote he gave recently at the Service Nation Alliance on the topic of guerrilla marketing. What Rich is...