Jan 21, 2026

In this episode, Rich explains why contractors must stop treating marketing like an expense and start thinking of it as an investment. He breaks down the difference between short-term “hunting” tactics (like PPC and lead aggregators) and long-term “farming” strategies (like SEO, branding, and reviews), showing...

Jan 20, 2026

Rich is going to talk about how most websites have an OVER-reliance on what he calls “engagement tools”--you know, things like offers for free estimates, join our newsletter list, get a quote, maps, and so forth. What’s that you say? You NEED those things on your website? Maybe so. Probably so. But like...

Jan 16, 2026

This podcast is a discussion about Identity that RIch had with Gary Cohen from Certified Contractors NEtwork, CCN, for that organization’s podcast, called the Contractor’s Toolbox. This is a great discussion because Gary digs in deep and Rich shares some thoughts and examples of Identity that you’ve probably never...

Jan 14, 2026

A tiny Wisconsin window company grew from $500K to $5M by attacking private-equity competitors with bold identity-based radio ads highlighting honesty, pricing, and local ownership. Rich then used the same strategy for Bay State Bath—female-led, local, and anti-Wall-Street messaging—paired with OTT/TV spots...

Jan 13, 2026

Today's show is going to challenge you to audit your schedule, evaluate how you spend your time, and encourage you to double-down on your strengths so you can accomplish the things in your business and in your life that are truly important.